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Technology for People: the era of the intelligent insurer

Technology for People: the era of the intelligent insurer

What sets this new wave of disruption apart from those that preceded it is that humans are firmly in control of how technology reshapes our experiences

Next Generation Insurance 2018 Registration Form

Next Generation Insurance 2018 Registration Form

Interested in attending Next Generation Insurance 2018? Fast track your attendance by downloading this registration form and email it back to registration@iqpc.com.au

How to design and implement innovative insurance products that meet customer needs: Insights from QBE

How to design and implement innovative insurance products that meet customer needs: Insights from QBE

Marcus Merchant, Head of Digital at QBE, shares insight into the strategies insurance companies can use to design and implement products that meet the needs of today‚Äôs customer.

How AHM is using a data-driven approach to drive customer centric innovation

How AHM is using a data-driven approach to drive customer centric innovation

In this article, Kate Williams, Head of Customer Strategy and Engagement at AHM, shares insight into how her team has created the building blocks for effective customer journey mapping and the impact this is having on customer satisfaction, as well as product innovation.