17 - 18 May, 2018 | PARKROYAL Darling Harbour, Sydney, NSW

Workshops: 17th-18th May 2018

Workshop A

Workshop B

7:00 am - 8:00 am Creating The Innovation Framework and Roadmap to Achieve Innovation, Culture Change And Customer Centricity

Paul has been examining the approach to innovation at GMHBA and has begun to implement his innovation framework- a plan to create customer centric products and a true innovation portfolio. This session will help you to roadmap your own innovation framework and will discuss how to put in place a plan for success.


  • Create a value proposition for innovation: why is it necessary and what goals are you looking to achieve
  • Roadmap an innovation framework, with concrete dates to achieve milestones and goals and understand when to review your success
  • Assess the implementation of innovation and discuss how to create an innovation portfolio

Learning Outcomes

  • Determine the effects on your customer and discover how an innovation framework will enhance customer centricity
  • Ideate breakthrough innovation to solve customers problems and examine your roadmap with an expert
  • Understand best practice in implementation to minimise risk of failure